• 1nSourcing™ - The Alternative Virtual Assistant Service for Digital Entrepreneurs


The 1nSourcing package is the perfect solution for you if you’re an entrepreneur and business owner who has been managing and growing your business alone, or possibly with the help of hiring individual freelancers or virtual assistants. It's even more ideal if you require a more structured and systematic approach to operations, and a managed and trained team with clearly defined structure that’s able to simply, reliably and professionally make your business function seamlessly online.

Through hiring my own in-house team, they all specialise in their roles, for example administration, support desk management, Adobe Business Catalyst, ClickBank, social media marketing and management, content creation, graphic design, etc...

The 1nSourcing Departments

1nSourcing brings together the 3 “Core Departments” of an online service and / or product business. These departments are Administrative, Marketing and Creative. Within these departments are necessary roles that enable the business to run smoothly, and within these roles are certain essential tasks.

1nSourcing takes care of everything from the overall operations management down to the individual tasks. 1nSourcing covers your core front and back end administrative, marketing and creative requirements, and places your business in safe, reliable and experienced hands.

Everything you could ever need to make the wheels of your online business turn, is built-in.

Is 1nSourcing right for you?

A consultation (via Email or Phone) is required to first see if 1nSourcing would be a good fit for your business. If it is, we set about choosing which level of service is required in each department of your business (Administrative, Marketing and Creative) and this will determine whether you require an Entrepreneur or Enterprise package and how your resources are allocated.

Any package includes the 1nSourcer (Michelle Dale), who acts as your consultant and operations manager, the team leader and then the various team roles within that department. The final roles that we'll provide as part of the overall package will be determined by your unique circumstances, however all roles will be made available to your business should the need ever arise to utilise them.

How it works

The package is then managed by your 1nSourcer (Michelle Dale) who will delegate the tasks to the team and allocate the hours accordingly within your package budget.

Usually you will have myself (Michelle Dale) as a point of contact and the team leader who supports me in any given department, and then of course those people in roles that require direct communication with you, such as a personal assistant.

That's the difference between Virtual Miss Friday and other virtual assistant services. You're hiring an online business consultant and manager who is responsible for your general operations. I've been in this industry for over 11 years, and I began learning all these skills myself - so I don't just manage, I roll up my sleeves and can help and direct where needed as well.

We grow with you as your business grows and all you have to do is carry on doing what you do best, and leave the rest to us!

Your 1nSourcing Team

I'm British, and all my admin team are either from the UK, USA or Canada so they are all native English speaking (with the exception of a dedicated German team), however they are dotted around the globe and tend to enjoy travelling too, so their time zones can and do vary, which means your work will likely be happening around the clock, to what I call "commit lines" - these are the times we're committed to processing your tasks and responding to your requests.

1nSourcing Services

Through continuously developing Virtual Miss Friday since 2005 while working almost exclusively online, Michelle has established an exceptional - yet scalable support service, for working with you personally and at the same time, servicing your entrepreneurial or enterprise level business on a daily basis via her highly specialised in-house team.
Team Member


1nSourcing Package


Team Member


1nSourcing Package


Team Member


1nSourcing Package


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Is there anything 1nSourcing doesn’t include?

It's important to note that your 1nSourcing Team doesn’t provide the following services.

Fixed working hours

We work to deadlines rather than set times, for example, instead of responding between 9-5 in any particular time zone, we respond with 24 hours, oftentimes very responsively.

Financial services

Bookkeeping is not included in this service as it’s a specialist skill that requires specific knowledge of the laws where your company is formed and the corresponding financial requirements. We can however supply your bookkeeper or accountant with anything that runs through our operations such as sales, invoices and / or digital receipts.

'Live' services

We're a purely digital service, so anything that requires a "real time" attendance such as 'live’ chat or phone calls (making or answering) - isn't available through our 1nSourcing service (the sole exception being 'live' Webinar moderation).

Extensions on 3rd party individuals or teams

1nSourcing is a complete built-in experience, so the services must be provided in one whole - under 1 umbrella, so to speak. We don't work as an extension of another team unless that team is working independently of your 1nSourcing operations.

For example, you may want to hire an expert in a particular field to support you with a specific project or several projects - we'd love to help support that individual, or you may have a publishing or public relations company you work with. Essentially, we're totally on board with working with them to help produce a desired outcome for your business, however the core administrative, marketing and creative services must be provided within the 1nSourcing Team (without any disconnect) to work accurately, efficiently and effectively at every stage of our operations.

Jeremy Locke<br />Able Grey

Jeremy Locke
Able Grey

Michelle is an extremely capable and versatile professional, I've yet to discover anything she can't do.

Pete Ashby<br />asaleader.com

Pete Ashby

A completely indispensable part of my business development strategy. I’m a self-confessed VMF junkie.

Dr. Craig Malkin<br />DrCraigMalkin.com

Dr. Craig Malkin

Incredibly efficient, responsive, warm, and collaborative. Her design work is the best I've ever had.

Richard Parker<br />Diomo Corporation

Richard Parker
Diomo Corporation

We have been working with VMF for several years, their attention to detail and sense of urgency is excellent.

Alan Gillies<br />L2L Group

Alan Gillies
L2L Group

I cannot imagine running my business without her help. I cannot recommend her and her team highly enough.

Allan Mackintosh<br /> Performance Consulting Management

Allan Mackintosh
Performance Consulting Management

Michelle is now my first choice virtual assistant. She is very, very capable in everything she does.

Amanda Alexander<br />PCC (ICF), MSc, BA (double hons)

Amanda Alexander
PCC (ICF), MSc, BA (double hons)

I am getting the most professional, most effective and best value virtual assistant service there is.

Andrew J. Cass<br />The Sales Enforcer

Andrew J. Cass
The Sales Enforcer

I've been through dozens of writers and have never seen this kind of due diligence. It shows.

Andrew Mason<br />Keyword Research Service

Andrew Mason
Keyword Research Service

This centralised service consistently delivers. Zero hesitation in recommending their service.

Brooke Ferguson<br />Business Backpacker

Brooke Ferguson
Business Backpacker

I was absolutely blown away by the level of professionalism, attention to detail, and communication.

Carl Ullyatt<br />Learned Investments

Carl Ullyatt
Learned Investments

I said I wanted to set the bar high when I entered the market..... we are definitely doing that.

Diana Samalot<br />The Best Millioniare Creator

Diana Samalot
The Best Millioniare Creator

I have utilized Michelle's services for outsourcing articles. The customer service is excellent.

Dr. Jennifer Leigh<br />YM Psychotherapy & Consultation, Inc.

Dr. Jennifer Leigh
YM Psychotherapy & Consultation, Inc.

I have been beyond thrilled with my experiences working with VMF. She stands out from all the rest

Ed W. Bones<br />Meon Consulting Group

Ed W. Bones
Meon Consulting Group

Total satisfaction. The delivered service has always exceeded initial expectations.

Francesca Gordon-Smith<br />Positive Voice

Francesca Gordon-Smith
Positive Voice

My business was growing and getting increasingly dis-organised. Michelle literally saved the day.

Ginny Edwards<br />Ginny Edwards International

Ginny Edwards
Ginny Edwards International

I needed someone I could trust, I sensed that Michelle was this person, I've not been disappointed.

Harrison Lazarus<br />Harrison Lazarus Advisors, Inc.

Harrison Lazarus
Harrison Lazarus Advisors, Inc.

Michelle and her team have taken a lot of quality work off my shoulders, priceless!

Ibrahim Ahmed<br />Good Dining Co.

Ibrahim Ahmed
Good Dining Co.

Your unique understanding of what it takes to build a business from scratch is priceless.

Mervyn Rees<br />MervTech

Mervyn Rees

Whatever challenge I give her she is always right there every time, never dropping the ball.

Nadia Crowe<br />World Logic Ltd

Nadia Crowe
World Logic Ltd

Their customer service is first rate and I would have no qualms in recommending VMF for this work.

Nancy Desjardins<br />Health Lady

Nancy Desjardins
Health Lady

It's obvious that she has a lot of experience, she is one of a kind and we knew it right away!

Nick Higgen<br />Selling Online

Nick Higgen
Selling Online

They have provided us with an excellent service in all areas and we would highly recommend them.

Rev Akasha Lonsdale<br />Simply Divine Ceremonies

Rev Akasha Lonsdale
Simply Divine Ceremonies

No matter what I asked for help with, it was always met with a “can do” approach.

Shantih Coro<br />Coro Fitness

Shantih Coro
Coro Fitness

I have used many writers in the past for my articles and you are far beyond, the best...

Shawn Haywood<br />Liberate My Life

Shawn Haywood
Liberate My Life

The owner and her team are genuine, professional, timely and excellent in their field.

Simon Ellicott<br />Liberata UK

Simon Ellicott
Liberata UK

Their understanding, advice and keen willingness to help are always impressive.

Steve Shaw<br />Takanomi Limited

Steve Shaw
Takanomi Limited

Michelle works with speed, efficiency and professionalism, and has added value to my business.

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